Shipping & Returns

SHIPPING

We offer FREE shipping on all orders within the United States.

Processing Time: 1-3 business days
Delivery Time: 7-15 business days
Tracking: You'll receive a tracking number once your order ships

Please note: International shipping is not currently available.

RETURNS & EXCHANGES

We want you to love your purchase! If you're not completely satisfied, we accept returns within 30 days of delivery.

Eligible for Return:
- Unopened, unused items in original packaging
- Items with defects or damage

Not Eligible:
- Items that have been used or opened (for hygiene reasons)
- Items without original packaging

How to Return:
1. Contact us at contacthecozynest@gmail.com within 30 days
2. Include your order number and reason for return
3. We'll provide return instructions
4. Once we receive your return, refunds are processed within 5-7 business days

Return Shipping: Customer is responsible for return shipping costs unless the item is defective.

Questions? Contact us at contacthecozynest@gmail.com and we'll be happy to help.